Privacy Policy

Introduction

HugsandPaws ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email, phone number, address)
• Payment and billing information
• Event booking details and preferences
• Emergency contact information
• Communications with our team

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including IP address, browser type, operating system, access times, and pages viewed.

How We Use Your Information

We use the information we collect to:

• Process bookings and manage event attendance
• Send confirmations, updates, and administrative information
• Respond to inquiries and provide customer support
• Send marketing communications (with your consent)
• Improve our services and website functionality
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential. We may also disclose information when required by law.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent at any time

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: